We operate on a referral system in collaboration with local medical providers,
not a reservation system.

If your medical appointment is in the future:

• Ensure that your family/patient meets the eligibility requirements.
• Call the Ronald McDonald House (352) 374-4404 to make an Advanced Stay Request.

• You or the medical office must verify your appointment/treatment with a letter/fax
• (352-335-5325) or a call from the doctor’s office, CMS or social worker. 
• This request is NOT A RESERVATION and does not guarantee your family a room. We want to know you are coming and will do our best to meet your request; however, we may be unable to accommodate your request.
• The House has a 94% occupancy rate during the year. If you are only staying one night, it might be easier to get a hotel room, as we have more success with longer stays than one night stays.
• You should have a back-up lodging plan in place, in case you don’t get a room at RMH.
• You can call the RMH Manager on Duty before 9:00 p.m. the day before you need the room to check on the status of your request.
• Once you are in Gainesville, you’ll need to verify your need for a room each day you are waiting. Please call the House at 352-374-4404 x. 0 before 9:00 a.m. and confirm your need for a room.
• You’ll need a photo ID for each adult staying in the House and $5.00 to begin the registration process. We also ask a $10 per night donation for the room; although, no one is asked to leave if they’re unable to pay the full amount.
• If you need to change or cancel your request, please notify RMH as soon as possible.  352-374-4404. Failure to do so may affect your eligibility to place future requests.

Waiting List

• Getting on the RMH Waiting List
• If you are currently an In-Patient:
  You must be referred into the House by the hospital Admissions Office. Contact the Admissions Office to be placed on the RMH Waiting List.
• If you are currently an Out-Patient:
  In addition to the other eligibility requirements, your patient must have a minimum of three (3) days of treatments scheduled between Monday-Fridays, verified by your medical provider.

Families with a patient receiving outpatient services should contact the House Operations Director directly to determine eligibility.

• Staying on the Waiting List

All families who have been place on the RMH Waiting List are asked to call each day before 9:00 a.m. and leave a message at 352-374-4404 ext. 0 to confirm your continued need for lodging.